Manchester Airport is in ‘utter chaos’ today with passengers standing shoulder-to-shoulder in packed terminals after a major power cut left flights facing severe delays or cancellations.
Huge queues formed in Terminals 1 and 2 at Britain’s third busiest airport following the ‘two hour’ outage as passengers grumbled about a ‘total lack of announcements’ about their flights.
Luggage has been chucked on ‘any carousel’ with prams discarded on the floor, one person claimed who has posted footage which showed people standing in near darkness as an alarm sounded.
Holidaymakers departing from Terminals 1 and 2 have been told not to travel to the airport ‘until further notice’ and to contact their airlines.
Terminal 3 could also face delays but people should come to the airport as usual unless their airline says otherwise, the airport said.
While people expecting to fly in to Manchester could find out they will land elsewhere as a number of flights are being diverted to other airports.
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Fed up passengers wait outside Manchester airport’s Terminal 1 after an overnight power cut caused chaos
Holidaymakers departing from Terminals 1 and 2 are warned to contact their airlines before travelling to the airport
Pandemonium at the airport as a power failure sees bags piled and lined up in the terminals
Passengers queue outside Terminal 1 after an overnight power cut led to disruptions and cancellations at Manchester Airport
Manchester Airport is in ‘utter chaos’ today with passengers standing shoulder-to-shoulder in after a major power cut left all flights facing severe delays or cancellations
The ‘two hour’ outage sparked chaos in Terminals 1 and 2 as holidaymakers are warned to contact their airlines before travelling to the airport
Huge queues formed in the terminals as passengers grumbled about a ‘total lack of announcements’ about their flights
The electricity supply went out at around 1.30am but has since been restored.
The airport said it is working to get those passengers already at the airport ‘onto flights as soon as possible’, although their bags may not be loaded onto the plane.
‘We will work with airlines to make sure passengers are reunited with any baggage that is not on their flight as soon as possible,’ the airport said.
Fern, who did not wish to publish her surname, was stuck at the airport for six hours after her plane from Hurghada in Egypt landed on the tarmac at about 2.50am.
She told MailOnline she was ‘herded like cattle through long corridors until alas, a dramatic halt to all movement and a one hour and 45 minute wait in corridors with no communication’.
‘Frustrations continued when we were then looped back to the tarmac to board buses to T1,’ she said.
‘It was terribly slow movement on the passport control – several machines going down and again, zero staff- had there been a zombie apocalypse whilst we flew the skies?
‘Relief washed over us when we entered the baggage claim area. This was to be short lived. Now, I’m going to cut a very long story short, but I left baggage claim at 8:45am. A staggering six hours after landing with no communication from any airline staff and only Jet2 reps visible who, whilst very helpful, could only provide so much support to those travelling with other airlines like myself.
‘Absolutely shocking scenes, the trauma is sure to last a lifetime!’
MailOnline understands the airport’s back-up generator had kicked in but the complexities around rebooting and linking up its security and baggage systems has caused the problems.
The airport said it is working to get those passengers already at the airport onto flights as soon as possible’
It is understood there was a widespread power cut in the area which plunged the airport into near darkness
The Amazon warehouse on the doorstep of the airport was also impacted in what has been described as a widespread power cut.
In a statement released at 6.30am today, Manchester Airport said: ‘Manchester Airport was affected by a major power cut in the area earlier this morning.
‘This has caused widespread disruption and a significant number of flights, particularly from Terminals 1 and 2, are expected to be delayed or cancelled… we apologise for any inconvenience and aim to restore normal service as soon as possible.’
The airlines that operate from Terminal 1 include easyJet, Aer Lingus, Emirates, and Etihad Airways.
The likes of Air France, Jet 2, KLM, Qatar Airways, Singapore Airlines, Tui, and Virgin Atlantic fly out of Terminal 2.
Travel expert Simon Calder told LBC the systems at the airport are in ‘extreme disarray’.
‘The vast majority of passengers will be using terminals one and two [and] there are crowds of many thousands of people there, they have been there since the early hours,’ he said.
‘No flights are leaving and the latest information I have is that the airport is going to instruct the airlines to cancel a whole swathe of flights for several hours this morning, which will mean people who are on their way to the airport will suddenly find they will get a message saying your flight isn’t going in a bid to recover the operation later today.
The electricity supply went out at around 1.30am leaving stranded passengers standing in near darkness
One person has claimed luggage has been chucked on ‘any carousel’ with prams discarded on the floor
‘What kind of hell on earth is this airport?’: Stranded passengers enduring the ‘chaos’ at Manchester airport
The airport has apologised for any inconvenience as it explained there had been widespread disruption and a significant number of flights, particularly from Terminals 1 and 2, are expected to be delayed or cancelled
‘On top of the tens of thousands of people who will be affected by hundreds of cancellations you’ve got an equal of opposite number of people waiting to fly back who are also going to be stranded.
‘All of this is happening at a time when aviation is just getting into a peak season.’
He warned the situation could get ‘very messy’ and people could be waiting ‘several days’ to get to where they needed to be.
Shohaib Siddique posted footage of hundreds of people waiting to get inside the terminal as he wrote on x/ Twitter: ‘Chaos at Manchester airport after power outage 2 hours stood outside the terminal with no idea if we are departing today or not.’
Emily Louise said she had been in a queue for nearly three hours. She wrote: ‘My gate has technically closed & passengers who checked in already their suitcases are still in the check-in area? Organised chaos & no Communication!’
A furious Max Wilkinson branded the airport a ‘shambles’ and called on management to quit.
‘Utter disgrace, the airport should have back up systems / generators for this sort of scenario,’ he wrote on X.
‘Expect the unexpected. In general this airport is a shambles and needs major investment. I don’t see how a power cut causes a toilet blockage across T1. Management should resign.’
Hundreds of people have been pictured outside waiting to get inside the airport and say they don’t know whether their flight will be departing today
MailOnline has contacted Manchester Airport for further comment.
Passengers at nearby Birmingham Airport have also faced travel misery for weeks as they wait in queues for hours amid confusion over the security’s liquid policy.
On Thursday scores of holidaymakers took to social media to share their experience, describing two-hour queues as ‘appalling’ and ‘ridiculous’, while another traveller said the ‘non-express queues are insane’.
Physical changes to the security area, which should allow for new technology required to relax the 100ml rule, mean passengers are now queuing on the ground floor and, at busy times, even outside of the airport.
The Government had announced that the 100ml rule would be scrapped in time for summer, meaning holidaymakers could take larger bottles of liquids in hand luggage for the first time in years.
But this has now been delayed, causing chaos at airports across the UK and confusion for passengers.
New ‘liquid check’ stations have been rolled out at the airport in a bid to cut the time wasted at security by those confused by the changes to hand luggage rules.
Airport bosses have also said they are in the process of hiring a further 100 staff to help combat the lengthy queues faced by travellers.
